Delivery & shipping:

The delivery time in Moscow is 1 day.
Typically, deliveries within Russia arrive within 3-7 days from the date of dispatch.

International shipping takes approximately 9-24 days from the date of dispatch.
The delivery time may be extended due to customs clearance. Please, pay attention to all messages and calls received from the courier services. The sooner you provide the information required by customs, the faster the parcel will be delivered.

Orders placed on weekends or holidays are processed on the next business day.

Return & refund policy:

You can return purchased items under the following conditions:

1. the presentation of the product has been preserved (absence of traces of use, availability of all tags and original packaging);
2. the circulation period does not exceed 7 calendar days (from the date of receipt of the parcel).

If your return is accepted, we will send you instructions to ship your item(s) back to us. The return of items purchased in the online store is carried out by the buyer and at his expense by any courier service (“door-to-door” delivery method). Items returned without first receiving return authorisation will not be accepted.

The manager will contact you as soon as the item is received. All refunds are reimbursed back to the payment method that was used for the original purchase.

To return the product connect us by email - sales@glumkimberly.com

For the US customers:

Temporary the payment through website is disabled for American card holders. To purchase our items with foreign currency, payment via PayPal is available.To get the payment information, contact us through email or direct messages on Instagram.

Preorder:

If the item is sold but you want to order it, contact us by email - sales@glumkimberly.com.
The garment’s production takes about 2-3 weeks.